A human approach to AI for your business.

Find the one place AI will make the biggest difference in your business, and put it to work in a way that suits you and your team.

Everyone says you should be using AI. Fewer people help you work out where it fits, what to trust, and how your team feels about it.

I’m David. I founded Tsubo to help owners of local service businesses with small teams, from clinics and studios to trades and professional firms, do exactly that.

A free 30-minute call with me, no obligation. You’ll leave knowing where AI can help your business most, and within 24 hours you’ll have your Quick Wins Report.

David Tunnah, founder of Tsubo, in Vancouver
David TunnahFounder, Tsubo Vancouver

The backgroundTechnology, business and people. I’ve worked in all three.

TechnologySony, Tokyo5 yearsProject leader on Sony’s wireless team, which built Sony’s first Wi‑Fi chip.
BusinessDeloitte and Kinext15 yearsStrategy, sales and growth advice for companies from start-ups to global enterprises.
PeopleGrowth Leaders Network and MDA Training3 yearsCo-founded a leadership community and trained leaders and managers.

What I look for

Where could AI do the most for your business?

Every business has a few pressure points: places where a small change makes a big difference. The Clarity Call finds yours.

Make more money

  • Enquiries that go unanswered while you’re on a job or after hours
  • Quotes that go out and never get a follow‑up
  • Past customers who never hear from you again
  • Reviews and referrals you never get round to asking for

Get hours back

  • Quotes, proposals and emails written from scratch every time
  • Notes, scheduling and paperwork done at night
  • The same customer questions, answered again every week
  • Information scattered across email, texts and spreadsheets

Keep customers happier

  • Slow replies when someone is ready to buy
  • Updates that depend on someone remembering to send them
  • Customers unsure what happens next
  • Messages that don’t sound like your business

Most of these don’t need a big project or new software. I start with the tools and material you already have.

The name

Why “Tsubo”?

Tsubo (ツボ) is the Japanese word for a pressure point: the one spot where a little pressure changes how the whole body feels. In everyday Japanese, finding the tsubo means getting hold of what really matters.

That’s how I approach AI in a business. Find the one change that will make the biggest difference, get it working, then look for the next.

Tsubo seal

The deliverable

Your Quick Wins Report.

The one place AI will make the biggest difference in your business, and how to start this week. In your inbox within 24 hours.

What’s inside

  1. Executive summary.

    What matters most in your business right now, and what’s holding it back.

  2. Effort / payoff matrix.

    Every opportunity we found, mapped by how much it takes against how much it gives back.

  3. 2–3 quick wins.

    Changes you can make in days, not months, ranked by payoff.

  4. First win to prioritize.

    The one to start with: the tool or workflow, what it costs, why it fits, and your first step this week.

Illustrative

Your Quick Wins Report

Prepared for: your business

Reviewed by Tsubo (seal)

It’s an initial view based on our conversation, not a full audit. Use it yourself, or ask me to help.

How it works

How to get started.

Book your free Clarity Call
  1. Book your Clarity Call.

    A free 30-minute call with me. Nothing to prepare.

  2. Talk it through.

    I’ll ask what you want more of, the work you repeat, and where things get stuck. By the end of the call, you’ll know your biggest opportunity.

  3. Get your Quick Wins Report.

    In your inbox within 24 hours.

  4. Decide what’s next.

    Run with it yourself, or I’ll set it up with you. No obligation.

Book your free Clarity Call

What I value

Helping people make sense of AI starts with understanding people.

These are the values I want you to experience when we work together.

Human understanding
I take time to understand your goals, the pressures on your team, and the concerns a change might bring. The people doing the work need a voice in how it changes.
Personal connection
You work directly with me. There’s room for honest questions, uncertainty, and conversations that don’t need to sound technical.
Clarity
I explain the options in plain language, show you examples, and talk through the tradeoffs so you can make an informed choice.
Earned trust
I’m open about what I know and what needs checking. I take care with your information, follow through on commitments, and bring in specialist help when it’s needed.

Ways to work together

Ways to work together.

Everything starts with a free Clarity Call. After that, choose what’s useful. For project work, we agree the scope and fee before anything starts.

Free · 30 minutes

Clarity Call

You’ll leave the call knowing your biggest opportunity, with your Quick Wins Report in your inbox within 24 hours. No obligation.

Book your free Clarity Call
Paid · $995 CAD, fixed price

Assessment & Roadmap

A thorough AI assessment of your business. We spend 45 minutes, live, going through how you win work, deliver it and run the business. I score every opportunity on impact and effort, estimate the hours and revenue at stake, and recommend the right tools. Then we meet for 60 minutes to walk through your ranked roadmap and agree what to do first.

Paid · monthly

Concierge

An ongoing AI partner for your business. Two working sessions a month, one workflow at a time, with direct access to me in between. We put improvements into practice, track the hours they give back, and review progress every quarter.

Paid · project

Rollout

For bigger builds. When a solution needs more than a working session, such as connecting your systems, a custom workflow or training your team, we scope it as a project and build it together.

About me

A little more about me.

I trained as a systems design engineer and spent five years at Sony in Tokyo as a project leader on the wireless team that built Sony’s first Wi‑Fi chip. I moved into consulting at Deloitte, then spent eight years at Kinext advising founders and leadership teams on strategy, sales and growth. Along the way I co-founded a leadership development community, because the people side of change has always mattered most to me.

I founded Tsubo in Vancouver to bring all of that to local business owners who want AI to work for them and their people. I speak English and Japanese.

Recent work

“For years, I avoided social media because I felt overwhelmed by the time and effort it takes… Using my existing YouTube videos, David created 46 beautifully edited short clips, scheduled them across my platforms, and connected each one back to my full talks. Working with David has given me back something incredibly valuable — my time and peace of mind.”

Dr. Tanya Gee, Doctor of Traditional Chinese Medicine, Vancouver

Get started

Find your pressure point before you buy another AI tool.

In 30 minutes, we’ll pin down what matters most to you right now (more revenue, more time or happier customers) and where AI will move it most. Within 24 hours, you’ll have your Quick Wins Report: the first win, what it costs, and your first step this week.

Book your free Clarity Call

Free 30-minute call Your Quick Wins Report within 24 hours No obligation

If there’s nothing worth doing yet, I’ll tell you.